Stability is often mistaken for moving slowly.
But instability is what actually slows businesses down.
When a system isn’t stable, every increase in volume
creates more exceptions, more decisions, and more revisiting work.
It amplifies pressure that was already there.
That pressure shows up as escalation.
More decisions, more interruptions, more work pushed upward.
Speed without stability feels like progress.
Until the system can’t hold it anymore.
- David Ridley